Return Policy
Return Protocols & Core Policy
Official service standards for the nissanpartscc community
01. Eligibility & Constraints
- • 30-Day Window: Technical returns are accepted within 30 days of the purchase date.
- • Condition Requirements: Components must be uninstalled, unopened, and in undamaged original packaging to qualify for credit.
- • Non-Returnable Items: Electrical, fuel, performance, installed, or special-order components are final sale.
- • Verification: While VIN-check at checkout is the primary safeguard for accuracy, our team will assist in reconciling fitment issues as they arise.
Restocking & Fees
A 25% restocking fee applies to customer-error returns. Order cancellations are subject to a 20% processing fee.
Shipping Policy
Shipping for customer errors is non-refundable. NissanParts.cc covers logistics costs only for internal processing errors.
02. Core Exchange & Damage Claims
• Core Returns: Cores must be clean, assembled, complete, and returned in the original packaging. Shipping for core returns is the responsibility of the customer.
• Transit Damage: Report shipping damage within 7 days of arrival. High-resolution photos of the product, damage, and packaging must be emailed to our support hub.
Return Address
NissanParts.cc
2220 Carriage Dr SW
Olympia, WA 98502
2220 Carriage Dr SW
Olympia, WA 98502
Contact Support [email protected]
