Return Policy

No refunds after 30 days. All return parts must be in the original packaging and you must include a copy of your invoice. If you did not provide your VIN number on the original order we cannot guarantee that the parts that you ordered are correct for your vehicle. Any returns or exchanges for items from non-verifiable orders will be done on a case by case basis and any costs accrued will be the responsibility of the customer. There are no returns on electrical, fuel, performance parts, previously installed, or special ordered parts, because we cannot restock them. There will be a 25% restocking fee for all returns if we concluded the order was your error, but still a returnable item. If the error is ours, we will cover shipping expenses and re-send the item to you. If the order error is the customers, charges for shipping and handling are not refundable. Parts must be returned for inspection prior to any credit being issued. All return parts must be uninstalled and returned in the original, unopened, undamaged packaging or you will not receive credit. Parts must be accompanied by a copy of proof of purchase invoice (this can be found under “Your Account” on our site). All shipments must be prepaid. COD and freight collect shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.
Returns: Please include either the original packing slip or the item order number with the return. For your protection, we recommend that you ship using a method that is able to be tracked. A credit will be issued when we have received the part and verified that its condition is acceptable. Again, ALL returns must be in their original, unaltered, Nissan packaging with the genuine Nissan part number. All returns MUST be shipped to:


NissanParts.cc

2220 Carriage Dr S W

Olympia, WA 98502

Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions on core charges please feel free to contact us and we will be happy to answer them. All cores MUST be shipped to:

NissanParts.cc

2220 Carriage Dr S W

Olympia, WA 98502